Delete your CashBlack account
You can delete your account yourself, in the app or on this website, under Settings. It takes effect immediately and you do not need to ask us.
How to delete it
In the CashBlack app
- Open the app and sign in.
- Go to Settings.
- Tap Delete account and confirm.
On the website
- Sign in to your CashBlack account.
- Go to Account, then Settings.
- Choose Delete account and confirm.
Already know you want to go? The delete page asks you to sign in first, then sets out everything below again before you confirm.
What goes, immediately
When you delete your account we remove your name, your email address, your password, your linked sign-ins, and everything you browsed, searched or saved.
This is permanent. You will be signed out on every device right away and you will not be able to sign back in.
- Your email address, your name and your password
- Google, Apple and Facebook sign-ins linked to this account
- Everything you have browsed, searched, tapped or saved
- Your saved brands and your notification settings
- Your referral code, so any link you have shared stops working
What we have to keep
US tax law makes us keep financial records, and a W-9 you signed, for up to seven years. We keep the financial records with your name, your address and your contact details stripped out. A signed W-9 we have to keep whole, because the IRS requires the form as you signed it.
- Cash back you earned and cashouts we paid you
- The purchases those payments came from
- A W-9 you signed, if you signed one
- Your market and the date you joined, without which those records mean nothing
Cannot sign in?
Get in touch and tell us the email address on your account. A real person will pick it up.

