PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
1. How the Cashblack Platform Operates
Cashblack operates as a platform designed to offer cashback rewards to our members when they engage in online shopping with retailers that identify as "Black-owned." By clicking the "Get Cashback" button to access a retailer featured on www.cashblack.com, we act as an advertising agent or intermediary, directing traffic from our members to these retailers. As a result of this referral service, we receive commission payments from retailers for generating sales through our members. This commission is then shared with our members as "cashback." Our primary aim is to provide greater visibility and support to businesses that may otherwise face marginalization. Our long-term objective is to contribute to reducing the racial wealth gap through entrepreneurship and enterprise. To maintain the efficient functioning of our platform, we have established terms and conditions for site membership, which are outlined on this page.
2. Acceptance of Terms
2.1 By utilizing Cashblack, you affirm your agreement with and acceptance of our terms and conditions. Should you not concur with these terms, you are not authorized to use our platform.
3. Additional Applicable Terms
3.1 Our terms and conditions encompass supplementary terms that pertain to your utilization of our site:
- Our Browser Extension Policy which details information regarding the Cashblack A.F.R.O.B.O.T.
4. Membership and Platform Usage
4.1 Only one Cashblack account per individual is permitted. Usage of a friend's or family member's Cashblack account is allowed under fair usage, in accordance with Cashblack's definition of "fair usage."
4.2 Cashblack designates the Cashblack account holder as the legal owner of the email address used for Cashblack registration. Cashback rewards acquired by a third party utilizing the account will be credited to the account from which the transactions originated.
4.3 Cashblack usage is contingent upon the assumption that all requisite authorization has been lawfully obtained from relevant parties. This encompasses personal and professional relationships with the businesses involved.
4.4 Cashblack reserves the right to refuse account membership and execute account terminations in alignment with our terms and conditions.
4.5 By registering with Cashblack, you verify that you are at least 18 years of age.
5. Earning Cashback Rewards
Upon registration and activation of your account, you are ready to begin earning cashback rewards. Further information regarding Cashblack's operations is provided below:
5.1 It is crucial to understand that each transaction is conducted directly with the retailer, not with Cashblack. When a Cashblack member makes a purchase through Cashblack with a selected retailer, the transaction is tracked using technology that informs the retailer that a customer has made a purchase. Once the retailer or affiliated network confirms the purchase, it is listed in your Cashblack account as 'Pending.' Upon receipt of the commission from the retailer for the purchase, this will be reflected in your account as 'Payable Cashback.' Subsequently, you can "Request Cashout" to withdraw your funds, adhering to any withdrawal terms applicable at that time.
5.2 Cashback rewards will be granted only for transactions that meet the following criteria:
a) Accessing the retailer through the primary 'Get Cashback' or 'Visit Store' button on the platform. Accessing a retailer's website from Cashblack via an advertisement or alternative link will not activate the tracking necessary for commission acquisition, and consequently, you will not receive cashback.
b) Completing your purchasing journey entirely from the point of accessing the retailer through the aforementioned "Get Cashback" button. Departing from the platform to another website or failing to complete the purchase after this initial click may result in the failure to track the transaction in your account.
c) Completing a genuine transaction. Cashback is not awarded for repeat purchases, and all transactions through Cashblack must be made for legitimate consumer purposes. By making a purchase through Cashblack, you acknowledge that the retailer holds sole discretion in determining whether a transaction is genuine, and Cashblack is not liable to pay cashback if the retailer deems a purchase as not genuine.
d) Notification from the store or affiliate network confirming that a purchase was tracked from your Cashblack account via an identifying Click ID tag. If you are not logged into your Cashblack account during a purchase, Cashblack will be unable to verify a qualifying transaction.
e) Notification from the retailer or affiliate network confirming a purchase. As mentioned earlier, it is at the retailer's discretion to determine if a purchase qualifies for cashback, and Cashblack is not liable to pay cashback if the retailer rejects your purchase as a qualifying transaction.
f) Maintaining a valid Cashblack account. In the event of account termination or deactivation, all cashback will be immediately forfeited.
g) Cashback will not be granted in cases of cancellations, returns, or modifications.
5.3 You acknowledge and agree that, in order for Cashblack and the affiliate tracking networks to track and validate your transaction (as detailed in 5.1 above), the affiliate tracking network will supply us with the Order ID related to your purchase through us.
5.4 If you do not receive confirmation of your purchase through Cashblack within 48 hours, you may submit a "Missing Cashback" claim. We will make reasonable efforts to investigate such claims with the retailer or tracking agency, always maintaining our right to cease investigations at our sole discretion.
5.5a You understand that the retailer or affiliate network's ultimate decision regarding a purchase is final with respect to commission payment to us, and subsequently, our ultimate decision is final regarding cashback payment. Cashblack will strive to ensure the payment of expected commission on qualifying purchases, but we cannot guarantee success. If we do not receive the anticipated commission for a purchase, regardless of the reason, we will not be liable to pay any cashback to you.
5.5b The estimated 'payable' dates displayed for transactions are provided for guidance purposes only and do not guarantee the date of fund receipt. In cases where the estimated payable date for commission on a transaction has passed or the progress is delayed, we will not be liable to pay the corresponding cashback to you.
5.6 We retain the right to reclaim or adjust any Cashback payments if Cashback has been erroneously paid to you. This may encompass transactions for which Cashback is not rightfully owed to you or cases in which commission for a transaction has not been received from a retailer or its agents but was mistakenly paid to you as Cashback.
5.7 It is important to note that Cashblack does not hold funds in your account akin to a bank, and legal ownership of any cashback earnings does not transfer to you until you successfully withdraw cashback from your Cashblack account.
5.8 To clarify and notwithstanding any other provisions in these terms and conditions, you agree and acknowledge that, under all circumstances, the payment of Cashback to you is at our discretion, and we may decline to pay Cashback to you for any reason.
6. Requesting Cashback Withdrawals
6.1 You may submit a request to withdraw any Payable Cashback from your account at any time. Please be aware that, for security reasons, changing your payment details will entail a 72-hour delay before you can request your Cashback.
6.2 You may request only one payout option within any 24-hour period.
6.3 You can withdraw your Payable Cashback through the available options. Certain payout methods may necessitate reaching a minimum value threshold before allowing withdrawal of Payable Cashback. Prior to withdrawing your Payable Cashback, it is advisable to review the terms of each payout method.
6.4 It is your responsibility to ensure that accurate payout details are provided. Cashblack will not be held accountable for Payable Cashback being directed to an incorrect destination due to incorrect details. Such payments may be irrecoverable or may incur a recovery fee.
6.5 The duration between requesting payment for your Payable Cashback and its crediting to your selected payout method may vary. We bear no liability for any delays in this regard or for the consequences of such delays.
6.6 We retain the right to suspend Payable Cashback payments without prior notice if we have reasonable suspicion of fraudulent activity.
6.7 Donations of Payable Cashback to select charities on our platform are aggregated until an individual charity reaches a minimum of £30 in donations. This minimizes administrative efforts for both Cashblack and the chosen charity. Once the £30 threshold is reached, we will transfer the entire sum of donations directly to the charity, without any administration charges, ensuring that 100% of the donated Payable Cashback benefits the selected charities.
7. Cashblack Giveback
7.1 Cashblack Giveback is the payout method by which you can donate your earned cashback to one of our affiliated charities, community interests companies and goodwill causes. Cashblack will make every effort to match these donations where economically viable with our share of the commission earned on purchases by you to the retailer through us.
7.2 Cashblack makes no guarantees to match donations made by members and we will not be liable for any donations that aren't matched.
8. Managing Your Account
8.1 Ensure that your account maintains an up-to-date email address to receive important account-related information. Failure to provide a functional email address or marking our emails as spam, junk, or abusive may result in the termination of your account.
8.3 Agree to maintain a username on the platform that is not offensive and does not infringe upon any trademarks or brand names. If we detect usernames in violation of this provision, we will contact you to request an update. Failure to respond within 14 days may lead to account termination and forfeiture of earnings.
9. Termination of Your Account
9.1 You have the option to cancel your membership at any time. You can cancel your membership by clicking the appropriate link within your account settings and following the provided instructions.
9.2 In cases of fraudulent, abusive, or unfair activity as determined by us, we reserve the right to terminate your account.
9.3 Please note that accounts may be disabled if they are deemed dormant at our discretion. To maintain an active account, you must log in at least once every 6 months, with no obligation to make a purchase.
10. Voucher codes
10.1 If a voucher code (also known as a discount code or coupon code) is featured on our platform, we do not guarantee its validity and bear no liability if a voucher code fails to apply a discount. Additionally, using a voucher code from our platform in conjunction with a cashback offer may result in the forfeiture of Cashback as stipulated in the platform's terms at the time.
10.2 You acknowledge that voucher codes obtained from sources other than our platform, when used in conjunction with a cashback offer, often result in the non-award of Cashback.
11.1 Bonuses are awarded at Cashhblack's discretion. This includes, but is not limited to, welcome bonuses, referral bonuses and goodwill gestures
12. Suspension or Withdrawal of Our Platform
12.1 We do not guarantee uninterrupted availability of our platform or its content. We may suspend, withdraw, or restrict access to all or parts of our platform for business and operational reasons. Reasonable notice will be provided for any suspension or withdrawal.
12.2 You are responsible for ensuring that all individuals who access our platform through your internet connection are aware of these terms and other applicable terms and conditions and that they comply with them.
13. Modifications to These Terms
13.1 We may revise these terms periodically to accommodate our members' needs and evolving business priorities. Before using our platform each time, review these terms to ensure understanding of the current applicable terms.
14. Safeguarding Your Account Details
14.1 If you receive a password or any other confidential information as part of our security procedures, treat it as confidential and refrain from disclosing it to third parties. You must not disclose your information to any third party.
To prevent fraud, your chosen password or security information must be unique for your Cashblack account.
14.2 We retain the right to disable any password, whether chosen by you or provided by us, if, in our reasonable opinion, you fail to comply with any provisions of these terms.
14.3 Notify us promptly via a support ticket on the platform if you suspect that anyone other than you is aware of your user identification code or password.
15. Fraud Prevention
15.1 We have implemented systems on the platform to deter and limit fraudulent use or abuse. We retain the right to apply fraud prevention measures as we deem necessary.
16. Non-Reliance on Platform Information
16.1 The content on our platform is provided for general informational purposes only. It should not be relied upon as the basis for any decisions. Before taking or refraining from any action based on the platform's content, you should seek professional or specialist advice.
16.2 While we make reasonable efforts to update the information on our platform, we do not make any representations, warranties, or guarantees, whether express or implied, regarding the accuracy, completeness, or timeliness of the content on our platform.
17. Our Responsibility for Your Loss or Damage
17.1 We will exercise reasonable care and skill in fulfilling our obligations to you. However, we do not guarantee that the platform will meet your specific requirements.
17.2 We do not exclude or limit our liability to you where it is unlawful to do so. This includes liability for death or personal injury resulting from our negligence or that of our employees, agents, or subcontractors, as well as liability for fraud or fraudulent misrepresentation.
17.3 Subject to clause 17.2, we accept no responsibility or liability for any loss or damage you may incur:
- Loss of revenue, business, anticipated savings, or profits.
- aIndirect, special, or consequential loss, damage, or claims arising in any way.
- Resulting from transactions with retailers through the platform.
- In connection with the accuracy or content of product or service reviews displayed on our platform or any other website accessed through our platform.
- Arising from the inability to access our platform, use the platform, or rely on transmitted data due to events beyond our reasonable control, including issues related to internet data transmission.
17.4 When we are found liable to you, our total liability (regardless of the number of claims) will be capped at the total value of Cashback you received during the preceding 12-month period when the claim was made.
17.5 Except as expressly stated elsewhere in these terms, all representations, warranties, conditions, and other terms, whether express or implied, are excluded to the fullest extent permitted by law.
18. Uploading Content to Our Platform
18.1 When using features that allow you to upload content to our platform, you must adhere to the content standards outlined in our Acceptable Use Policy.
18.2 You warrant that any contribution complies with these standards, and you will be responsible for any loss or damage we incur due to your breach of this warranty.
18.3 Content you upload to our platform is considered non-confidential and non-proprietary. While you retain ownership rights, you grant us and other platform users a limited license to use, store, copy, distribute, and make the content available to third parties.
18.4 We have the right to disclose your identity to third parties asserting violations of their intellectual property rights or right to privacy based on content you posted or uploaded.
18.5 If we believe your post does not comply with content standards, we may remove it from our platform.
19. Protection Against Viruses
19.1 We do not warrant that our platform will be secure or free from bugs or viruses. We are not responsible for any loss, damage, or disruption you experience while using materials from the platform.
19.2 You are responsible for configuring your IT, software, and platform to access our platform. You should use your own virus protection software.
19.3 You must not introduce viruses, trojans, worms, logic bombs, or other harmful material to our platform. Unauthorized access attempts or attacks are strictly prohibited. Any breach of this provision may result in criminal prosecution.
20. Rules for Linking to Our Platform
20.1 You may link to our platform in a fair and legal manner that does not harm our reputation or misrepresent any association with us.
20.2 Your link must not suggest any form of endorsement from us if none exists.
20.3 Framing our platform on another site is not permitted.
20.4 We reserve the right to withdraw linking permission without notice.
20.5 For any link or use of content beyond the above guidelines, please contact firstname.lastname@example.org.
20.6 You must not link to inappropriate, explicit, immoral, or offensive content.
20.7 Redirecting other domain names to our platform is prohibited.
21. Links to Other Websites
21.1 Our platform may include links to third-party sites and resources. These links are provided for informational purposes, and we do not endorse or control the linked websites or their content.
21.2 We are not responsible for the content of linked sites or resources. Links may not always be operational, and we cannot guarantee their availability.
21.3 If you find a link inappropriate, offensive, or non-functional, please inform us, and we will consider its removal.
22. Unauthorized Use of Our Platform
22.1 Any unauthorized tampering with our platform, including URL modification, posting unauthorized URLs on public media, spidering, email cloaking, automatic scripts, or any abnormal use, may result in the termination of your account without prior notice, with any earnings forfeited by you.
23.1 Our failure to enforce any of these terms will not waive our rights to enforce them later.
23.2 If any part of these terms is found invalid or unenforceable, it will be replaced by a valid and enforceable provision that aligns with the original intent, and the rest of these terms will remain in effect.
24. Governing Law and Jurisdiction
24.1 If you are a consumer, these terms are governed by English law. Any disputes will be heard in the courts of England and Wales, with the option for Northern Ireland residents to bring proceedings in Northern Ireland and Scotland residents to bring proceedings in Scotland.
24.2 If you are a business, these terms are governed by English law, and disputes will be settled in the courts of England and Wales.